Privacy Policy

1. Introduction

At Vihir Shipping and Logistics (“Company”, “we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, contact us, or engage with our services.

By using our services, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, billing and shipping address.
• Service Information: Shipment details, cargo description, customs documents, payment information.
• Technical Information: IP address, browser type, device details, and website usage data (through cookies or analytics tools).

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3. How We Use Your Information

We use your information for the following purposes:

• To provide shipping, freight, and logistics services.
• To communicate about bookings, inquiries, or service updates.
• To process payments, invoices, and financial records.
• To comply with legal obligations (e.g., customs clearance, regulatory reporting).
• To improve our website, customer support, and overall services.

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4. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers & Partners: Airlines, shipping lines, customs agents, and logistics partners for fulfilling services.
• Legal Authorities: When required by law, regulation, or court order.
• Business Transfers: In case of mergers, acquisitions, or restructuring.

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5. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed 100% secure.

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6. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience and analyze website traffic. You can disable cookies in your browser settings, but some site features may not work properly.

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7. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, contact us at the details below.

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8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax, customs, or regulatory compliance).

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

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11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Vihir Shipping and Logistics
📞 +91 7573014725
📧 info@vihirshipping.com