1. Introduction
Welcome to Vihir Shipping and Logistics (“Company”, “we”, “our”, “us”). By accessing or using our website, services, or solutions, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
We provide shipping, freight forwarding, customs clearance, logistics management, and related solutions. The scope of services will be defined in the quotation, agreement, or booking confirmation shared with the customer.
3. Use of Services
- Customers must provide accurate and complete information regarding shipments.
- Prohibited or restricted goods (such as hazardous materials, illegal substances, counterfeit items, etc.) cannot be shipped through our services unless explicitly permitted by law and with prior written approval.
- We reserve the right to refuse service at our discretion.
4. Pricing & Payment
- All charges are based on the agreed quotation, weight, volume, destination, and type of goods.
- Payments must be made as per the agreed terms (advance/credit).
- Any government duties, customs charges, or additional handling fees are the responsibility of the customer unless otherwise agreed.
5. Transit Time & Delivery
- Estimated delivery times are provided for convenience and are not guaranteed unless explicitly agreed in writing.
- Delays caused by customs clearance, natural disasters, strikes, accidents, or other force majeure events are beyond our control.
6. Liability & Insurance
- Our liability for loss, damage, or delay of goods is limited to the extent permitted under applicable shipping laws.
- Customers are strongly advised to insure their cargo. We can arrange insurance on request but bear no responsibility for uninsured shipments.
7. Customer Responsibilities
- Ensure correct packaging, labeling, and documentation of goods.
- Comply with all applicable import/export laws and regulations.
- Indemnify Vihir Shipping and Logistics against claims, damages, or penalties arising from false, misleading, or incomplete information provided.
8. Data Privacy
We respect your privacy. Any personal or business information shared with us will be handled in accordance with applicable data protection laws and used solely for service-related purposes.
9. Intellectual Property
All content on our website (logo, text, graphics, etc.) is the property of Vihir Shipping and Logistics and may not be used without prior permission.
10. Termination of Services
We may suspend or terminate services immediately if a customer:
- Engages in unlawful activities,
- Fails to make timely payments,
- Violates these Terms & Conditions.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Kachchh.
12. Updates to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services implies acceptance.
13. Contact Us
For any queries regarding these Terms & Conditions, please contact us:
Vihir Shipping and Logistics
📧 info@vihirshipping.com
📞 +91 7573014725
